Refund & Cancellation Policy

This Refund & Cancellation Policy ("Policy") applies to all purchases made on the NoukariCrack platform, including subscription plans and individual e-book purchases. By completing a purchase you acknowledge that you have read and agreed to this Policy.

1. General No-Refund Policy

All purchases are non-refundable. Once payment is successfully processed and access is granted, we do not issue refunds for any reason, including but not limited to:

• Change of mind or accidental purchase.
• Dissatisfaction with content quality or exam outcome.
• Failure to use the subscription during the active period.
• Low quiz scores or not cracking an exam.
• Technical issues on your device (device incompatibility, slow internet, etc.).
• Cancellation of a subscription mid-cycle — access continues until the period ends, no partial refund.
• Change in exam syllabus or schedule by the respective conducting body.

2. Exception: Duplicate / Double Payment Refund

The only circumstance under which a refund will be issued is a verified duplicate (double) payment — i.e., when your account was charged more than once for the exact same order due to a technical error on our payment gateway or Platform.

2.1 How to Claim a Duplicate Payment Refund

1. Email us at satyam.techtitans@gmail.com with subject: "Duplicate Payment Refund Request".
2. Include your registered email, Cashfree Order ID(s), and a screenshot of your bank / UPI statement showing both debits.
3. We will acknowledge your request within 2 business days.
4. After verification, the duplicate amount will be refunded to the original payment source within 5–10 business days, subject to your bank's processing time.

3. Subscription Cancellation

• Cancel auto-renewal anytime from Account Settings → Subscription.
• Cancellation takes effect at the end of the current billing period. You keep full paid access until that date.
• No refund is issued for the unused portion of the current billing period.
• After cancellation, your account is automatically downgraded to the Free Plan.

4. Technical Platform Issues

If you experience a Platform outage that prevents you from accessing paid content for an extended, uninterrupted period (> 72 hours) due to a fault solely on our end, we will assess on a case-by-case basis and may, at our discretion, offer a subscription extension or account credit (not a cash refund). Intermittent issues or issues caused by your device/internet do not qualify.

5. Chargebacks

Initiating a chargeback with your bank without first contacting us is a violation of these Terms. If a fraudulent or unjustified chargeback is filed:

• Your account will be immediately suspended pending investigation.
• We reserve the right to provide all relevant transaction records to Cashfree and your bank to dispute it.
• Confirmed fraudulent chargebacks may be reported to appropriate legal authorities.

6. Quick Reference Summary

7. Contact for Refund Queries

For refund-related queries or to submit a duplicate payment refund request: